Privacy policy

Effective Date: August 26, 2025
Website: www.kingsofneon.com
Type of Website: E-commerce

www.kingsofneon.com (the "Site") is owned and operated by Signage Kings Limited (trading as Kings of Neon) and is the data controller for personal data collected through this Site.

You can contact us at:
Email: support@kingsofneon.com
Phone: (702) 793-4094
Address: 400 S. 4th Street, Suite 500, Las Vegas, NV 89101

Purpose of This Policy

This Privacy Policy explains how we collect, use, share, and protect your personal information when you use our Site. It also explains your rights and choices under applicable laws.

Information We Collect

Automatically:

IP address and device details
Location information
Browser and usage data (pages viewed, links clicked, content accessed)

Provided by You:

Name, email address, phone number, billing and shipping address
Payment information
Files or artwork uploaded for orders
Account details (if you register)
Quote request details

How We Use Your Data

We use personal information to:

Provide and deliver products and services you purchase or request.
Communicate with you about quotes, orders, support, and promotions.
Improve our Site, products, and customer experience.
Comply with legal obligations.
Conduct marketing and advertising under legitimate interest, always with an unsubscribe option.

By submitting a request for a quote (upload your logo) or providing your details on our Site, you consent to Kings of Neon (USA) contacting you about your request and related products or services. We may also send you information about our products, services, and other content we believe may be of interest.

All marketing emails will include an unsubscribe link, and we will always provide clear information about our privacy practices and our commitment to protecting and respecting your privacy.

Sharing of Data

We may share your information with:

Employees who require access to fulfill services.
Service providers (e.g., payment processors, shipping carriers, marketing agencies).
Third parties for advertising and analytics (limited, non-sensitive data such as demographics and browsing behavior).

We do not sell your personal information. We will only share it as required by law, to protect our rights, or in the event of a business sale or merger.

Cookies & Tracking

We use cookies to improve functionality, analyze usage, and deliver targeted ads. You may disable cookies in your browser, but this may affect site performance.

Types of cookies we use:

Functional (remember your settings)
Analytical (improve site design & performance)
Targeting (deliver personalized ads)
Third-party (used by partners like Google or Meta)

We honor Do Not Track (DNT) browser signals where technically feasible.

Data Storage & Security

Data is stored on secure servers with encryption.
Access is restricted to authorized employees under confidentiality agreements.
While we take reasonable precautions, no system can guarantee 100% security online.

International Transfers

We may transfer data between the USA, Australia, the UK, and the EU. Where required, we use safeguards such as Standard Contractual Clauses or adequacy determinations.

Your Rights

Depending on your location, you may have rights to:

Access and request a copy of your personal data.
Correct or delete your data.
Opt out of marketing communications.
Restrict or object to certain processing activities.
For California residents: additional rights under the California Consumer Privacy Act (CCPA/CPRA).

You can exercise these rights by contacting us at support@kingsofneon.com.

Children’s Privacy

We do not knowingly collect data from children under 16. If you believe we have, please contact us and we will delete it.

Changes to This Policy

We may update this Privacy Policy from time to time. The updated version will be posted with a new Effective Date. Significant changes may also be communicated via email.

Complaints

If you have concerns about our handling of your data, please contact us first. You may also lodge a complaint with your local data protection authority (FTC in the USA, or ICO/DPC if you are in the UK/EU).

Contact Information

Kings of Neon – Data Protection Officer
Email: support@kingsofneon.com
Phone: (702) 793-4094
Address: 400 S. 4th Street, Suite 500, Las Vegas, NV 89101